We (Storysack) respect the privacy of our online users (you) and only gather personally identifiable names, addresses, email addresses, and other data when voluntarily submitted to us by you in order for us to fulfil an order, web account registration or a catalogue request. Email addresses are used for routine correspondence between us and our customers, as well as to send product and information updates and promotional messages to our customers who have opted-in to receive them.
We try to keep your information accurate at all times. However should you become aware that any information held is not up to date please email firstname.lastname@example.org, phone 01992 45 46 36 or fax us on 01992 44 89 89 and we will amend your records accordingly. If you are a registered online customer you can also amend your details by signing in to ‘My Account’.
We undertake not to provide you with any communication that you have not opted for. If you don’t wish to receive communication by one or any of the following methods: email, post, fax or telephone, please contact our Customer Services with your request.
We use Secure Sockets Layer (SSL) encryption to ensure all your personal information, including credit card and personal details stay safe during and after an online transaction. We use Sage Pay as a secure payment gateway to handle and process all online credit card transactions.
How can you be sure any connection is secure? Simply look at the lower left-hand corner of your browser window after accessing a server. If you see an unbroken key or a closed lock (depending upon your browser), the SSL is active and your information secure. You can also double-check by looking at the URL line of your browser. When accessing secure server, the first characters of the site address will change from 'http' to 'https.'
If you have ordered online from other sites you have this software and should not experience any problems ordering with us. In case you experience trouble completing your shopping process because your browser software does not support the SSL technology, you can request a Purchase Order Requisition, or seek assistance from your organisation's IT team. Please see our FAQ page for details on how to request a PO Requisition.
For all your questions or concerns regarding security and privacy on our website, please don't hesitate to contact us with your queries by email at email@example.com.
Storysack is a trading name of Demco Europe Ltd, registered office Grange House, Geddings Road, Hoddesdon, Hertfordshire EN11 0NT. Registered in England and Wales no. 2067190.