Delivery

Delivery charges are automatically calculated for all UK mainland deliveries*. The charges you see with your shopping basket will be included on your invoice.

Standard UK Mainland Delivery £6.50
Northern Ireland Delivery £11.50
Scottish Islands Delivery £26.50
Isle of Man Delivery £11.50
Scilly Isles Delivery £11.50
Channel Islands Delivery £15.00
Isle of Wight Delivery £14.50

You will only ever pay one delivery charge per order, even if for some reason your order has to be split into multiple deliveries.

Please note that all deliveries are to the ground floor only.

 

Returns Policy

All stocked goods are covered by our no-quibble guarantee. Simply obtain authorisation from Customer Services and return within 30 days, unused and in the original packaging for a prompt replacement exchange or refund.

To ensure your replacement or refund is processed without delay, please email us at enquiries@storysack.com  to obtain authorisation before returning items. Products must be returned in pristine condition with the complete and original packaging. A collection charge of £8.75 will be applied for goods deemed unsuitable or ordered in error.